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Privacy and Terms of Use

DVV Solutions (DVV Solutions Limited) are a limited company registered at Companies House in England & Wales (Registration number: 3858411). DVV Solutions’ registered address is Grosvenor House, St. Thomas’s Place, Stockport, Cheshire, SK1 3TZ, United Kingdom.

DVV Solutions is registered with the UK data protection regulator, the Information Commissioner’s Office (ICO), as required by law under the Data Protection Act 1998 (Registration number: Z5918345).

This Privacy Policy describes the ways in which DVV Solutions collects, uses and discloses personal data and ensures compliance with data privacy laws and regulations.

DVV Solutions is committed to protecting any personal information you give to us and only using this information in accordance with this policy. This policy is effective as of 23rd March, 2018. Ref: DVVS_PP_v1.2.

If you have any questions or need further information about our privacy practices please contact dataprotection@dvvs.co.uk

What information we collect


Website Visitor Tracking

We track visitors to our website anonymously using Google Analytics, you can find out more about Google’s privacy policy here. Google Analytics collects information including browser type, referral source, pages viewed and length of visit. No personally identifiable information is then collected or stored by DVV Solutions.

DVV Solutions may monitor visits to this website and retain information about its users including, without limitation, the use of cookies and other browser-generated information.

We use website visitor tracking information to understand how we may improve our website visitor experience and the services we provide.

General

• Information you provide by completing forms on the website, including information you give us when registering on our website, subscribing to services or requesting further information;
• Information you provide if you contact us (for example, an email address)

Personal information you provide via our contact or sign-up forms is used to respond to your enquiries and send any specific information or communication(s) requested.

Personal information we request in regards to applying or registering to use our services is used to provide login details, information and communication(s) necessary to provide the services.

Subject to you providing “Opt-In” permission we may use your personal information for marketing purposes from time to time including services we provide, thought leadership and news. You may opt out at any time by contacting us at dataprotection@dvvs.co.uk or via “Unsubscribe” links automatically included within any such marketing communication.

Recruitment

If you apply for a vacancy or submit your curriculum vitae via this website or via email you will provide information about yourself which may include Sensitive Personal Data, as defined by the Data Protection Act 1998.

By submitting this information you are expressly consenting to us using this information to assess your application and to allow us to carry out monitoring activities required of us as an equal opportunities employer. Information supplied for recruitment purposes will not be used for marketing purposes.

Information sharing

Your information will not be disclosed to unrelated third parties except as otherwise provided for in this Policy.

We may disclose your information to third parties where:
• you have consented for us to do so;
• we are under a legal, regulatory or professional obligation to do so (for example to comply with anti-money laundering regulations);
• we merge, re-organise or transfer all or part of our business in which case your information will be disclosed to potential or actual successors of the business;
• we use third party service providers to provide services that involve data processing (where we use service providers we will ensure the appropriate safeguards are in place to protect your information).

Terms and conditions of Contact “Opt-In” permission

1.1 You provide your data voluntarily and agree to receive communications from DVV Solutions Ltd (the “data controller”).

1.2 You must be 18 years or over and must complete the registration procedure.

1.3 By registering for this service you agree that the details provided by you on registration, or at any time, are correct and complete. You must give us your real name, address, phone number, email address and any other details that we may require to contact you. You must inform us immediately of any changes to the information that you provided when registering by updating your personal details either by email to dataprotection@dvvs.co.uk or updating your personal profile via “Update my profile” links automatically included in any marketing communications.

1.4 .These details are held in an encrypted form on the DVV Solutions Ltd database and will only be used for communicating directly to you.

1.5 Your data will be stored for up to 2 years unless DVV Solutions Ltd receives a legitimate request for the deletion of such data.

1.6 You have the right to request access, rectification and erasure or to object to the processing of your data at any time. In order to request such an action please submit your request via the DVV Solutions Subject Access Request Form.

1.7 You have the right to lodge a complaint with the supervisory authority regarding any misuse of your data. In such circumstances you should contact the Information Commissioner’s Office via https://ico.org.uk/concerns

1.8 We reserve the right to:
– Decline a registration or suspend or terminate a Customer’s account at any time and at our sole discretion.
– At our absolute discretion to terminate your access to all or part of this service with or without prior notice

Use of cookies

Cookies are small text files placed on your computer by websites that you visit. We use cookies to understand how we may improve our website visitor experience and the services we provide. You may opt out of accepting cookies through your browser settings although this may affect your experience of using our website.

Google Analytics uses cookies to collect the visitor tracking information described above. You may opt out of being tracked by Google Analytics here.

Security of your information

We are committed to ensuring any personal information you provide to us is securely held and all reasonable precautions taken to prevent loss, misuse or alteration.

Third party websites

Our website contains links to other websites over which we have no control. We are not responsible or liable for the privacy policies of these websites.

Contacting us

To contact us in relation to any aspect of our privacy policy, including if you have a question or complaint, please do so in writing via email to dataprotection@dvvs.co.uk or via post using the details on our contact page.